During the Covid-19 crisis we will continue to create support for people and update this as soon as possible as the restrictions continue and information changes.

Glasgow Helps - Crisis Support

Glasgow Helps HUB (Help for isolated people in Glasgow)
Helpline number is 0141 345 0543

Citizens Advice Scotland
Citizens Advice Scotland has launched a new national advice helpline to boost the network’s
service during the coronavirus crisis. The helpline is free to call on 0800 028 1456 and will
initially operate open from 9am till 5pm, Monday to Friday

Money Advice

Drumchapel Money Advice Centre
Phone: 0141 944 0507

North West
Glasgow North West Citizens Advice Bureau provide information, advice and assistance in a wide range of areas, including welfare benefits, money advice, housing & employment.
Phone: 0141 948 0204
Web chat from:

Drumchapel Citizens Advice Bureau
Phone: 0141 944 2612

Money Worries? (NHS)

Victims Fund
The Fund is open to people affected by crime across Scotland, who are in urgent need of financial help as a result of what they have experienced. This may be especially relevant during the COVID-19 pandemic. People can access assistance worth up to £3,000, for a wide range of goods and services where they have no other access to funds.

Money Advice – South

Money Advice – North East
North East Money Advice Support Servcies COVID-19

CHAI – What Can You Claim?
What to Claim Coronavirus Factsheet March 20

Coronavirus and Young People

Undertsanding (Coronavirus) for Young People
COVID-I9 Young Persons Guide

Coronavirus – An (online) Book for Children

Young Scot & COVID-19
A website dedicated to information and support relating to COVID 19. This will be continually updated and links added to trustworthy information.

Mental Health & Wellbeing

Breathing Space:
The Breathing Space freephone and webchat helpline is a good starting point if you are stressed, anxious or depressed due to money worries. It has a wide range of information and tips on how to reduce stress.
Call free on: 0800 83 85 87

Mental Health – Families
Mental Health and Wellbeing Services and Support for Families

Mental Health – Young People
CYMH Children and Young People Mental Health Support COVID 19 – 31-03-20

Young Minds: provides information on coping with self harm and suicidal feelings

Website aimed at improving the mental wellbeing of young people. Includes resources for young people and professionals. Ayemind also signposts to lots of other useful websites.

Advice for Managing COVID-19 anxiety in Children & Young People

Young Scot
If your young person is feeling a bit overwhelmed or scared right now, this site has information for young people about what’s happening and the simple steps everyone can take to help keep healthy.

Mental Wellbeing – SAMH

Coronavirus Help in Other Languages

Food & Shopping

Can deliver support packages to people which can include – toiletries, food – shopping or meals and
entertainment – toys, board games, books. All volunteers are trained on zero-contact, doorstep
deliveries. – you can phone for a package – 07520648388 – this is open to everyone.

Supermarkets Lockdown Arrangements
COVID 19 Supermarket lockdown Arrangements

Milton: Non-referral food bank:
St. Augustine’s, Milton, 393 Ashgill Road, G22 7HN
No need to call ahead, just turn up at the chapel door, and there are usually volunteers available.
St. Vincent de Paul also there on Tuesdays 10.30am-12.30pm

Maryhill: G20 Youth Festival
What they do: delivering meals to those that are self-isolating in the G20 area.
Phone: 07783951997 or 07538623292

Whiteinch: Well-Fed Scotland:
What they do: Providing emergency 2 day food parcels (including homemade meals) to elderly people and vulnerable children in the Whiteinch area (G14)
Contact: 0141 954 2006

Glasgow Food Train
Anyone over the age of 65 who has difficulty getting their grocery shopping can use the service.
Tel: 0141 423 1722

Women & Domestic Violence

Freedom Programme
Freedom Programme is a domestic violence programme which was created by Pat Craven who holds the copyright (all rights reserved) and evolved from her work with perpetrators of domestic violence.

COVID 19 Violence Against Women Services Glasgow
vaw-covid-19 (14th April)

Violence Against Women
Violence Against Women during COVID 19

Domestic Abuse/GBV
For anyone needing support for domestic abuse as well as family members, this is a confidential, sensitive service for anyone to call.
You can speak to a professional in your preferred language:
08000271234 or email

Health & Social Care

Bereavement, Loss & Grief

Dealing with Loss and Grief: during COVID-19
Help with Bereavement Loss and Grief during COVI-19 Crisis

Bereavement Helpline and listening support 

Benefits Advice

Employment and financial support available online:
What can I claim? SSP, ESA & Universal Credit?

Universal Credit Advice Glasgow Life Libraraies
During this time we are also continuing to offer essential Universal Credit support by phone, you can call free 0808 169 9901 to make an appointment

Teachers Resources

Google “Teach From Home” Hub
A temporary hub of information and tools to help teachers during the coronavirus (COVID-19) crisis.

NHS & Govt Advice

NHS Support & Information Services (SIS)
The SIS provides a friendly and confidential place for patients, families and staff to access health, wellbeing and financial support.
Telephone: 0141 452 238

NHS Inform
Latest guidance about COVID-19 from NHS Scotland and the Scottish Government, including social distancing and stay at home advice.

Coronavirus Adive Scotland
Free, practical advice and information on the coronavirus pandemic for the citizens of Scotland

Community Help

Help in Your Community

Energy Help & Top Ups

Home Energy Scotland
Call Home Energy Scotland if you need help and advice on saving energy when you’re at home, or if you’re worried about your energy bills or struggling to stay warm at home.
Call free on: 0808 808 2282

Energy companies:
Advice from Ofgem: From today customers with pre-payment meters who may not be able to add credit can speak to their supplier about options to keep them supplied.
This could include nominating a third party for credit top ups, having a discretionary fund added to their credit, or being sent a pre-loaded top up card so that their supply is not interrupted.

British Gas 0870 280 5465
EDF Energy 0870 280 5466
Southern Electric 0870 280 5471
Scottish Power 0870 280 5470
EON 0870 280 5467
Npower 0870 280 5469
OVO Energy 0800 358 3523


FREE Antenatal online courses

Parent Club
For Baby Box And All Your Parenting Needs

08000 28 22 33

National Parent Forum of Scotland:
Activities and wellbeing resources for children, young people and parents/carers.

Volunteering and Volunteers

Employability Support:
Due to the demand in sectors such as food production, food supply, pharmaceutical and logistics there are opportunities to access a range of jobs on a temporary basis.

Southsidesis What they do: matching up local residents that need support with local volunteers.
Phone 07385231282


Ethnic Minorities Law Centre: (Glasgow-wide service)
Telephone: 0141 204 2888

Govan Law Centre: (Glasgow-wide service)
are running a free and confidential advice service via WhatsApp, Facebook
Telephone: 0141 440 2503

Crisis Grants

Scottish Welfare Fund
Crisis grants don’t need to be repaid and are available to apply for by people who do not have alternative means of paying for what they need. They are intended to meet one off needs rather than on going expenses. The quickest and easiest way to apply is to check the website for the Local Authority area that you live in:

Aberlour Urgent Assistance Fund:
Awarding cash grants to assist those under 21 and their families in times of extreme hardship. Applications need to be endorsed and submitted by a sponsor in professional capacity only.
Telephone: 0800 085 6150


Glasgow Life – Libraries
We have a fantastic range of eBooks, eMagazines, eAudiobooks and music that can all be downloaded for FREEwith your library card.During this period, we’ve made it even easier to join online

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